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What’s In Your Water?
Get a FREE Water Test!
- No mailing — fast results!
- Test any tap in your home
- NEW flexible sample pickup options
Why Culligan of Salem?
- No third-party installation. No big box retailers. Full-Service high-quality water
- Customized to fit YOUR water needs. Your neighbor’s home, your parents’ home across town — their home water situation may be very different from yours. Culligan works for your tap, your family, your home
- Security: Limited 20 year warranty, No shipping damage worries, no restocking fees!
FAQ
Additional Information On Salem, VA Tap Water
Is Salem tap water safe to drink?
Yes. Salem’s drinking water meets all federal and state drinking water standards. The City of Salem Water Department routinely monitors and tests water to ensure compliance with regulations established by the Environmental Protection Agency (EPA) and the Virginia Department of Health.
Is Salem tap water hard?
Salem’s water is generally considered moderately hard. The water comes primarily from the Roanoke River and groundwater wells, and hardness levels can vary slightly depending on the source and seasonal conditions. Hardness is caused by naturally occurring minerals such as calcium and magnesium. While it does not pose a health risk, harder water may contribute to scale buildup on plumbing fixtures and appliances over time.
Is there PFAS in Salem tap water?
Salem participated in the EPA’s Unregulated Contaminant Monitoring Rule (UCMR) program, which tested for multiple PFAS compounds between 2023 and 2024. According to the report, 29 PFAS compounds were tested in the City of Salem’s finished drinking water and none were detected. These results indicate that PFAS were not found in Salem’s drinking water during the most recent monitoring cycle.
Does Salem tap water have fluoride?
Yes. Fluoride is added during treatment to help promote strong teeth and reduce cavities. In 2024, fluoride levels were detected at approximately 0.58 ppm, which is well below the EPA maximum contaminant level of 4.0 ppm and within the recommended range for dental health.
Does Salem tap water contain chlorine?
Yes. Chlorine is used as a disinfectant to control bacteria and other microorganisms during water treatment and distribution. In 2024, chlorine levels were measured at approximately 0.28 ppm, which is well below the EPA Maximum Residual Disinfectant Level (MRDL) of 4 ppm.
Where does Salem get its tap water?
Salem’s drinking water comes primarily from the Roanoke River, a surface water source. The city also supplements supply with groundwater from wells. These sources are managed by the City of Salem Water Department and treated to meet federal and state drinking water standards before being distributed to residents.
How is Salem water treated?
Water treatment in Salem includes several steps designed to remove contaminants and ensure safe drinking water. Raw water from the Roanoke River first passes through screening and clarification processes to remove sediment and debris. The water then undergoes filtration, followed by disinfection using chlorine to eliminate harmful microorganisms. Fluoride is added for dental health, and corrosion control measures are used to help protect plumbing systems and reduce the potential for lead or copper leaching.
Do I need a water softener or filter in Salem?
Salem’s drinking water meets all federal safety standards, so additional treatment is not required for safety. However, because the water can be moderately hard and contains chlorine for disinfection, some homeowners choose to install water softeners to reduce mineral buildup or filtration systems to improve taste and odor. These systems are typically installed for convenience or preference rather than regulatory necessity.
How does Salem monitor water quality?
The City of Salem Water Department conducts regular testing throughout the year to ensure water quality remains within regulatory standards. Samples are collected and analyzed for microbial contaminants, disinfectants, inorganic compounds, and other regulated substances. The city also participates in federal monitoring programs such as the Unregulated Contaminant Monitoring Rule (UCMR), which includes testing for emerging contaminants like PFAS. Results are compiled annually and published in the city’s Consumer Confidence Report.
Where can I get a local tap water quality report?
You can access the most recent Salem Water Quality Report here.
The Proof
Why Do Salem Homeowners LOVE Us?
We had Culligan install a whole home water filtration system and water softener and the difference was noticeable right away. The team was very professional and explained everything clearly. Installation was quick and clean. Highly recommend Culligan if you’re dealing with hard water.
Great experience from start to finish. Culligan tested our water and recommended the right system for our home. The installer arrived on time, walked me through the process, and made sure everything was working perfectly before leaving. The water quality has improved a lot and we’re really happy with the system.
Called Culligan after noticing scale buildup and spots on everything. They were very helpful and scheduled an appointment quickly. The technician was friendly, knowledgeable, and did a great job installing the softener. Our water feels much better now and our appliances are running more efficiently.
Commercial & Industrial
Are You Losing Operational Costs Because Of Poor Water Quality or Treatment Equipment?
Culligan C&I has boots on the ground everywhere for local service. We provide quick service – from install to maintenance, reducing downtime and ensuring efficiency.
- Deionization
- Industrial Softening
- Large Scale Filtration/RO
- Pre-Treatment
- Storage/Distribution
- Reclamation/Re-Use
Why Culligan of Salem?
New in 2023!
As our passion continues to grow to provide Salem and the surrounding area with the 5-star service that Stoner Quality Water is known for, we managed to outgrow the office we were previously in. Because of that, we had to relocate from our location on Williamson Rd, Roanoke, VA to our new address at 2630 W. Main St, Salem, VA. This is an exciting move that has been in the works for over a year. Our new office is twice the size which allows us to continue to grow our team and business in the surrounding area. While our location is new, our dedication to providing Salem and Roanoke with the service you deserve continues to be our driving goal. We’re a woman owned, 4 generation local business that has been in the Roanoke area since 1994. In additional, we have over 64 years of experience treating local water throughout Virginia, West Virginia, and North Carolina.
Culligan Stoner Enterprises, Inc., out of Roanoke, VA, took off in 1959 and has grown to over 125 employees, with customers spanning 30 counties within Maryland, North Carolina, Pennsylvania, Virginia, and West Virginia.
Over the last 25 years, our franchise has been consistently recognized by Culligan International as a Presidents Circle Dealership, ranking us in the top 40 out of 700 dealers. We have also reached VIP status 5 times, including our franchise within the top 15 Culligan dealerships. These high levels of recognition are only achieved through exceptional customer service and high customer satisfaction. Here at Culligan, we offer the largest variety of superior water and water treatment products for your home or business, including bottled water, water filters and drinking water filters, water softeners and reverse osmosis systems, plus salt delivery service.
Our senior management team combines 240 years in water treatment experience. We are proud to provide both loyal and local service to each customer living within the communities we serve. We would consider it an honor to earn your trust and patronage.
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