Local resources
Salem Hard Water
How Hard Is Salem Water?
Salem’s most recent water quality report doesn’t publish a hardness figure, so there is no official city number. Salem draws most of its water from the Roanoke River and supplements it with three groundwater wells, so mineral content can shift with the source mix. A free in-home water test is the quickest way to know your home’s hardness.
Where Can I Get A Water Quality Report?
You can access Salem’s annual Water Quality Report. Published by the City of Salem Water Department, it is also known as a consumer confidence report, and provides detailed data on the composition of your municipal water annually.
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FAQ
Additional Information On Salem, VA Tap Water
Is Salem tap water safe to drink?
Yes. Salem’s drinking water meets federal (EPA) and Virginia Department of Health drinking water standards. The City of Salem Water Department has won the Virginia Office of Drinking Water’s Gold Award for excellence in clarification, filtration, and backwash every year since 2013.
Is Salem tap water hard?
Salem’s most recent water quality report doesn’t list a hardness level. Because the city blends Roanoke River water with groundwater from three wells, hardness at your tap can vary, and Roanoke Valley groundwater from limestone tends to be hard. Hard water leaves scale on fixtures, spots on dishes, and buildup inside water heaters. A free water test will tell you your home’s exact number.
Is there PFAS in Salem tap water?
No PFAS were found. Salem’s most recent water quality report shows that none of the 29 PFAS compounds tested under the EPA’s unregulated contaminant monitoring, or lithium, were detected in the city’s finished drinking water.
Does Salem tap water have fluoride?
Yes. Salem adds fluoride to help protect dental health. The most recent water quality report shows fluoride at 0.57 ppm, well below the EPA maximum contaminant level of 4.0 ppm.
Does Salem tap water contain chlorine?
Yes. Salem disinfects its water with chlorine. The most recent report shows a highest running annual average of 1.1 ppm (range 0.26 to 1.1 ppm), below the EPA maximum residual disinfectant level of 4.0 ppm. Disinfection byproducts were also below federal limits, with total trihalomethanes at 33 ppb (limit 80 ppb) and haloacetic acids at 29 ppb (limit 60 ppb).
Where does Salem get its tap water?
Salem’s primary source is the Roanoke River, supplemented by three groundwater wells. An emergency interconnection also lets the city buy or exchange water with the Western Virginia Water Authority if needed.
How is Salem water treated?
Salem’s surface water treatment plant uses clarification and filtration to remove sediment and particles, then chlorine for disinfection. Fluoride is added for dental health, and corrosion control helps protect household plumbing. In the most recent report, lead measured 3.1 ppb at the 90th percentile across 30 homes, with none over the 15 ppb action level.
Do I need a water softener or filter in Salem?
Salem’s water meets all safety standards, so treatment is a matter of preference. Some homeowners add a water softener to reduce scale buildup, especially when well water is part of the mix. Others install a reverse osmosis or whole-house filter to reduce chlorine taste and disinfection byproducts. Homes in surrounding Roanoke County on private wells should test regularly, since those wells aren’t covered by the city’s monitoring. A free water test shows what your home actually needs.
How does Salem monitor water quality?
The City of Salem Water Department tests throughout the year for bacteria, disinfectant levels, disinfection byproducts, inorganic chemicals, lead and copper, sodium, and pH, and took part in the EPA’s monitoring for emerging contaminants like PFAS. Results are reviewed by the Virginia Department of Health and published in the annual Water Quality Report.
Where can I get a local tap water quality report?
You can access the most recent Salem Water Quality Report here.
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Testimonials
Why Do Salem, Virginia
Homeowners LOVE Us?
We had Culligan install a whole home water filtration system and water softener and the difference was noticeable right away. The team was very professional and explained everything clearly. Installation was quick and clean. Highly recommend Culligan if you’re dealing with hard water.
Great experience from start to finish. Culligan tested our water and recommended the right system for our home. The installer arrived on time, walked me through the process, and made sure everything was working perfectly before leaving. The water quality has improved a lot and we’re really happy with the system.
Called Culligan after noticing scale buildup and spots on everything. They were very helpful and scheduled an appointment quickly. The technician was friendly, knowledgeable, and did a great job installing the softener. Our water feels much better now and our appliances are running more efficiently.
Why Culligan of Salem?
Our Salem Office
As our passion continues to grow to provide Salem and the surrounding area with the 5-star service that Stoner Quality Water is known for, we outgrew our previous office on Williamson Rd in Roanoke and moved to 2630 W. Main St, Salem, VA. Our new office is twice the size, which allows us to continue to grow our team and business in the surrounding area. We’re a woman owned, 4 generation local business that has been in the Roanoke area since 1994. In addition, we have over 64 years of experience treating local water throughout Virginia, West Virginia, and North Carolina.
Culligan Stoner Enterprises, Inc., headquartered in Hagerstown, MD, took off in 1959 and has grown to over 125 employees, with customers spanning 30 counties within Maryland, North Carolina, Pennsylvania, Virginia, and West Virginia.
Over the last 25 years, our franchise has been consistently recognized by Culligan International as a Presidents Circle Dealership, ranking us in the top 40 out of 700 dealers. We have also reached VIP status 5 times, including our franchise within the top 15 Culligan dealerships. These high levels of recognition are only achieved through exceptional customer service and high customer satisfaction.
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